PRIVACY POLICY

We may collect the following information from customers, website visitors, and service inquiries:

• Name
• Phone number
• Email address
• Service address
• Mailing address
• Information provided through contact forms, appointment requests, or service inquiries

• Details regarding plumbing service requests
• Property information necessary to provide services
• Communication records related to appointments and customer support

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website access
• Website interaction data

We may use your information to:

• Schedule and provide plumbing services
• Respond to inquiries and service requests
• Send appointment confirmations and reminders
• Communicate regarding estimates, invoices, and completed services
• Improve our website and customer experience
• Comply with legal obligations
• Provide customer support

If you provide your phone number and consent to receive text messages, The Loyal Flush Plumbing may send messages regarding:

• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Service updates
• Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

"SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only in the following circumstances:

• With service providers who assist in operating our business
• To comply with legal requirements or court orders
• To protect the rights, property, or safety of our customers, employees, or business
• As necessary to provide requested services

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience.

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Depending on applicable law, you may have the right to:

• Access personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, where permitted by law
• Withdraw consent for certain communications

To exercise these rights, please contact us using the information below.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date.

Additional Considerations:

-The privacy policy must be comprehensive, addressing all aspects of use, collection, and sharing.

A company can share information as long as it does not share SMS consent or phone numbers for SMS by providing the disclaimer; it will be compliant.

SMS Terms & Conditions

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from The Loyal Flush Plumbing messages may be received related to the following:

Appointment reminders

(Follow-up messages)

Example:Thank you for contacting The Loyal Flush Plumbing. For assistance:
call us at [928-247-9000],
email us at [office@theloyalflush.com],
or visit our support page at [www.theloyalflush.com]. Reply STOP to opt out.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to your request

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from The Loyal Flush Plumbing can be done in the following ways:

Verbally during a conversation

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.theloyalflush.com

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply. 

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary